Accreditation, Quality, and General Information


Accreditation
Webster University USA is accredited by the Higher Learning Commission and is a member of the North Central Association, www.ncahlc.org. The accreditation, which was awarded in 1925, includes undergraduate and graduate levels at all locations where the University offers programs.

International Recognitions
China: The Webster University MBA program, offered in partnership with the Shanghai University of Finance and Economics, is officially approved by and recognized by the Ministry of Education in China.

Thailand: Webster University in Thailand is a private university, accredited by the Thailand Ministry of Education under Thai law.

Austria: "Since 2001, Webster University in Vienna, known as Webster Vienna Private University, has been accredited by The Agency for Quality Assurance and Accreditation Austria (AQ Austria) as an Austrian Private University.”

The Netherlands: Webster Leiden Campus is a recognized institute of higher education under Dutch law and has its own degree awarding powers for its Dutch accredited programs (BRIN code 29WF). Currently, the undergraduate management program ( dual degree NL –US) is NVAO accredited as Bachelor of International Business & Management Studies (croho 34936), and the undergraduate psychology program (dual degree NL-US) is NVAO accredited as a Bachelor of Applied & Behavioral Sciences (croho 30114).

NRTO label
Webster Leiden Campus was awarded the NRTO label in February 2017. NRTO (Nederlandse Raad voor Training en Opleiding) is the Dutch Council for Professional Training and Education, the trade association for private educational institutions. This label demonstrates recognition for exceptional quality in the higher education industry. The NRTO guarantees that the Dutch-accredited programs offered at Webster comply with their quality requirements in the areas of transparency of products and services, satisfactory customer service, and the technical expertise of their staff. For more information, visit www.nrto.nl/keurmerk.


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Program Committees
There are four program committees: one for each department. The Program Committees, through their members, seek input from students and faculty about issues concerning course delivery and curriculum. Course evaluations as well as informal input are used. In compliance with WHW art. 9.18, each Program Committee advises the Department on policy matters concerning education, research, and examination. They annually review the academic policies (OER) and give solicited or unsolicited advice to the program management on all matters relating to the teaching and delivery of the relevant majors. The committees meets at least twice per year; a staff member (Dr. Sara Lusini) acts as non-voting secretary. The Program Committee consists of at least two faculty and two students (one undergraduate and one graduate, nominated through the Student Governance Association, SGA), and an effort is made to include representatives from the subject specializations as well as the generic parts of the majors. Students are invited to activelytake part in these program committees. The SGA or relevant Head of Department can be contacted for details.

Webster University USA Memberships
Webster University USA holds membership in the following organizations or associations:

- American Association for Paralegal Education
- American Association of Colleges of Nursing (AACN)
- American Association of Colleges of Teacher Education (AACTE)
- American Council on Education
- Association of American College and University Programs in Switzerland
- Association of American Colleges and Universities (AAC&U)
- Association of Theatre in Higher Education
- College Art Consortium
- College Board
- College Consortium for International Studies
- Council for Adult and Experiential Learning (CAEL)
- Council of Independent Colleges (CIC)
- Council on International Educational Exchange
- Educational Theatre Association
- Higher Education Council of Metropolitan St. Louis
- Independent Colleges and Universities of Missouri
- Institute of International Education
- International Council of Fine Arts Deans
- Missouri Music Educators Association
- National Education Association
- National League for Nursing
- Council of International Schools

Awards and Recognitions
Webster University, founded in 1915 with its home campus based in St. Louis, Missouri, USA, is the only Tier 1, private, nonprofit university with campus locations around the world including metropolitan, military, online and corporate, as well as American-style traditional campuses in North America, Europe and Asia.

National
U.S. News and World Report - Webster University continuously ranks in the top tier of the Midwest region of the U.S. News and World Report college rankings. Webster's nursing and nurse anesthesia graduate programs ranked as two of the nation's best graduate schools and programs in the U.S. News and World Report in 2011.
Forbes Magazine - Webster is recognized among America's Best Colleges as ranked by Forbes Magazine for two consecutive years.

International
Webster University, with campuses in North America, Europe and Asia, has been recognized as a leader in international education for more than 30 years. U.S. News and World Report - Study Abroad programs rank in the top 2 percent of the 1,600 colleges and universities surveyed in the 2012 edition of U.S. News & World Report "America's Best College". Webster is one of just 27 U.S. institutions to share this distinction, which recognizes study-abroad programs that involve substantial academic work for credit and considerable interaction between the student and the culture.
Institute of International Education's Open Doors - The Institute of International Education’s (IIE) annual Open Doors report ranked Webster ninth among all U.S. Master’s degree-granting institutions for semester-long study-abroad programs, and first in the same category among Midwestern institutions. Military Webster University and the U.S. Department of Defense have worked together for nearly 40 years to provide high-quality and cost-effective graduate programs at military installations and other locations throughout the country.

Our distinguished alumni include more than 200 active duty and retired generals and admirals, including several at the Pentagon and Joint Chiefs of Staff and thousands of military personnel as well as retired military.  G.I. Jobs - The university has been recognized as a military-friendly school by G.I. Jobs magazine for the past several years. Military Advanced Education - Military Advanced Education magazine recognized Webster as a top school for military students.

Since 2008, Webster Leiden Campus is an officially recognized and approved institution in the Netherlands. The International Business and Management Studies, as well as the Applied Behavioral and Social Sciences program are NVAO accredited.


NRTO
Webster Leiden Campus is affiliated with NRTO the Dutch Council for Professional Training and Education (Nederlandse Raad voor Training en Opleiding), the trade association for private educational institutions. As such all Webster programs offered in the Netherlands are subject to the NRTO Code of Conduct. 

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For our payment conditions, please refer to our Business Office. For our refund policies see our online undergraduate ( http://www.webster.edu/catalog/current/undergraduate-catalog/) or graduate catalog ( http://www.webster.edu/catalog/current/graduate-catalog/)

Quality at Webster University 
Degree programs at Webster University comply with the quality criteria set out by our main accreditors in the US, the Higher Learning Commission: North Central Association. The Criteria for Accreditation are the standards of quality by which the Commission determines whether an institution merits accreditation or reaffirmation of accreditation. The criteria, including program criteria, can be found on the ncahlc website

Apart from those mentioned below (IBMS and ABSS), all diplomas awarded are American diplomas.In addition to the quality control for compliance with American accreditation, the campus in the Netherlands has additional quality assurance measures in place for its majors offered in Leiden and Amsterdam. Of these, two undergraduate programs (IIBMS: International Business and Management Studies, and ABSS: Applied Behavioral and Social Sciences) are dual-diploma programs awarding both a Dutch HBO “getuigschrift” (University of Applied Sciences diploma) as well as an American Bachelor of Arts or Bachelor of Sciences diploma in the following majors: Management (specializations general management, marketing management, international business, business administration, or global economics) and Psychology. Information on these NVAO-accredited programs can be found here:

IBMS international business and management studies
ABSS applied behavioral and social sciences

All undergraduate degree programs offered at Webster Leiden are controlled by the same internal quality processes as those set up for the Dutch-accredited programs. This means that both our American programs, including International Relations and Media Communication, and our graduate programs are governed by the quality mechanisms summarized below.

There is a formal and regular evaluation process in place for all educational programs and teaching staff. Courses and instructors are evaluated after every course block of 8 or 16 weeks; all procedural activities for this are included in the Academic Calendar. Course evaluations (surveys) by students are carried out anonymously by the Academic Office, transcribed and posted for analysis and discussion by the Heads of Department. Program reviews are carried out on an ongoing basis by the relevant Webster schools or colleges in Saint Louis. These assessment reviews focus on operations and consistency. Syllabi from all Webster campuses worldwide where identical programs are taught, are collected, and faculty are periodically asked to submit additional data for assessment.

Examination Board
The Examination Board, consisting of teaching faculty, is governed by Dutch law, WHW article 7.12. The Exam Board as an independent body determines the policies related to the examination procedures. The Board is responsible for determining, in an objective and professional manner, whether a student meets the conditions with respect to the knowledge, insight and skills required to obtain a degree. The Board appoints examiners and can give directions for the assessment of the examinations. The Exam Board approves the transfer credits (“vrijstellingen”) that individual students can apply to their major.Currently, the Exam Board consists of two faculty members per department, an external member (from Regent’s University, London UK), and a non-voting secretary.

The Leiden Exam Office assists and facilitates the Board. The Exam Office assists faculty by electronically collecting all written work weighted at 20% or more. Students submit this type of work to the Exam Office, not to instructors. The Exam Office staff checks whether the papers were submitted before the required deadline (announced in the course syllabus) and sends the students’ work to the appropriate instructor for grading. Students’ work may be graded down or rejected if submitted after the deadline (this policy is posted in all syllabi). Instructors return the graded scripts (with feedback) within one or two weeks to the Exam Office which in turn distributes them back to the students. All student work may be (spot-)checked for plagiarism using Turnitin.com. and is archived electronically.

Information for International Students

Visa and residence permit
Dutch immigration law restricts who can enter the Netherlands. Students wishing to study in the Netherlands have to meet certain requirements, which vary depending on nationality and the duration and purpose of the stay. Please click here for more information.

As part of the registration process, Webster Leiden Campus requests international students entering on a visa to agree in writing to our procedure to report the student to the IND (whether ornot with prior notice) in case his/her registration is terminated, or to report unsatisfactory student progress as referred to in Articles 5.5 and 5.6 below.

Code of Conduct for International Students
The Dutch universities and other institutions of higher education have drawn up a Code of Conduct for International Students in Higher Education regulating various aspects of their relations with international students. Webster Leiden Campus has been instrumental in drawing up this code, and highly recommends you to familiarize yourself with its contents. For more information please see the  Student Brochure Code Of Conduct.
Webster Leiden Campus aims to comply with articles of the International Student Code, National Commission (Gedragscode international student, hoger onderwijs, Landelijke Commissie Gedragscode Hoger Onderwijs, 2013), in particular articles 2 and 5 copied below:

2.1 The higher education institution provides timely, reliable and easily accessible information to international students concerning:
a. the accreditation of the study program as referred to in Article 5.2;
b. the quality criteria that study programs must comply with and the internal policies guaranteeing such quality;
c. a description of the study program and the certificate that will be obtained, and the examination regulations (or comparable regulations) or a summary thereof;
d. the admission requirements of the study program, including policies for admission and registration and the associated costs as referred to in Section 3 and 4;
e. the language of teaching;
f. supplementary charges required by the higher education institution from the international student for the above mentioned services or for services as referred to in Sections 3, 4 and 5;
g. the standardization of the student progress as referred to in Section 5, including the agreement request as referred to in Article 4.6;
h. this Code of Conduct.

The above mentioned information preferably includes a description of the knowledge and skills that the international student will have acquired after having successfully completed the study program.

2.2 The information provided by the higher education institution to international students based on this Code of Conduct is to be in English or in the language used in the study program, or in the native language of the international student.

2.3 The higher education institution ensures that its advertising and presentations clearly indicate the nature of the higher education institution and its education programs. When recruiting international students, it will act in accordance with the rules and standards laid down in the Advertising Code of the Netherlands Advertising Code Commission (Nederlandse Reclame Code Commissie), particularly general code (I) and the special advertising code for courses(II-b). The higher education institution uses a name in the English language that clearly reflects the nature of the institution. The higher education institution meets the national legal requirements that apply to the institution.

5.2 The institution offers international students only duly accredited degree education, within the meaning of the WHW. Furthermore, education can be offered based on the law of other countries if it has been accredited by an accreditation organization in the higher education area and the decisions of which are recognized by the relevant authorities. Short term programs at the level of higher education – not being a preparatory year – may also be offered to international students, as long as they are reducible to accredited programs which are offered by the same institution.

5.3 The higher education institution will ensure that teachers have sufficient command of the language in which the study programs are being taught.

5.4 The higher education institution makes clear which services it provides to international students with respect to obtaining a visa and a residence permit, housing, introduction and assistance. In accordance with Article 2.1, the higher education institution clearly specifies in its information material which services it provides and what the associated costs are.

5.5 At the end of each academic year, the institution determines the annual student progress of the international student, except for the exchange student. Satisfactory student progress is considered: 50% (or more) of the proportional nominal study load for a full or partial academic year. Contrary to this, international students must successfully complete the preparatory year. In case of insufficient student progress, the institution will examine the cause, for instance by conducting a student's progress discussion with a student advisor. In case the international student does not study at all, does not study enough or cannot handle the level, the IND is notified of the lack of progress of the third-country national within one month after establishing the fact. In case of personal circumstances as referred to in Article 7.51 WHW as well as in Article 2.1 of the WHW Implementation Decree, which can be regarded as valid reasons for unsatisfactory student progress, binding agreements are made with the international student so that the study can be completed in time. In such cases the IND will not be notified of the lack of progress of the third-country national. Only one exception for not notifying the IND about the lack of progress of the third-country national as a result of the same personal circumstances will be made per reference period. The institution records any unsatisfactory progress and any personal circumstances as well as, in case of a third-country national, the fact that the IND was not notified.

5.6 The IND will be informed as soon as the institution establishes the fact that a third-country national has terminated his/her registration at the institution.

5.7 The higher education institution is obliged to actually provide the study program offered. If the study program is cancelled for valid reasons, cancellation cannot take place after three months prior to the commencement of the study program, with the exception of short term courses and customized programs. If the international student is already in the Netherlands with the objective to follow this study program, the higher education institution is obliged to find a suitable alternative in consultation with the international student, and to inform the international student which procedures must be followed to that effect.

Webster University Included in Forbes Magazine’s Ranking of America’s Best Colleges

St.Louis, July 24, 2013 – Webster University ranks in the top 10 percent among America’s colleges, according to a report released today by Forbes magazine. Now in its sixth year, the ranking is based on five categories that relate to educational quality and the experiences and achievements of students: student satisfaction, post-graduate success, student debt, four-year graduation rate and nationally competitive awards.

According to Forbes, its ranking of the top undergraduate institutions includes 650 schools out of the approximately 6,600 accredited postsecondary institutions in the United States, which puts Webster in the top 10 percent of all institutions of higher education in the country. “The Forbes list of 650 schools distinguishes itself from competitors by our belief in ‘output’ over ‘input,’” the magazine said. “We’re not all that interested in what gets a student into college, like our peers who focus heavily on selectivity metrics such as high school class rank, SAT scores and the like. Our sights are set directly on ROI: What are students getting out of college?”

“We are pleased to be recognized by Forbes for the success experienced by Webster students and alumni,” said Webster University President Elizabeth “Beth” J. Stroble. “This ranking affirms the value of our mission focus on transforming students for individual excellence and global citizenship.”

With its home campus in St. Louis, Webster University (www.webster.edu) is the only Tier 1, private, non-profit U.S.-based university providing a network of international residential campuses and a robust online learning program. Founded in 1915, Webster University’s campus network today includes metropolitan, military and corporate locations around the world, as well as traditional residential campuses in Asia, Europe and North America. The university is committed to delivering high-quality learning experiences that transform students for global citizenship and individual excellence.

For more information please go to: http://www.forbes.com/colleges/webster-university/

Webster University Campus Violence and Weapon Policy
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